Refund policy

At Tleao Goods, we hope you love your thoughtful little finds. If something isn’t right, please contact us so we can help.

14-Day Returns

You may request a return within 14 days after your order is delivered.

For returns due to a change of mind or size, items must be unused, unworn, unwashed, and in their original condition, with original tags attached. Please include your order number or proof of purchase.

How to Request a Return

Email Tleaog7@gmail.com with your order number and the items you wish to return. Please wait for return instructions and the return address before shipping your items.

Return Shipping

Customers are responsible for return shipping costs for a change of mind or size. Original shipping charges are nonrefundable for these returns.

If your item arrives damaged, defective, or incorrect, please email us promptly with your order number and, if possible, photos of the issue. Tleao Goods will cover any required return shipping and arrange an appropriate replacement or refund at no additional cost to you. 

We do not charge a restocking fee.

Refunds

Once we receive and inspect your return, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method within 10 business days. Your bank or payment provider may take additional time to post the refund.

Size Exchanges

Please contact us to request a different size. Exchanges depend on stock availability, and we will confirm the process and any shipping costs before you proceed.

Your Rights

This policy does not limit any rights you may have under applicable consumer protection laws.

For return questions, contact Tleaog7@gmail.com