Shipping policy

Shipping Destinations

Tleao Goods currently ships only within the United States.

Order Preparation

Orders are prepared and handed to the shipping carrier within 3–5 business days after payment is confirmed. Business days are Monday through Friday, excluding holidays.

Preparation time is separate from the carrier’s delivery time. Choosing Express shipping does not shorten order preparation.

Shipping Rates and Estimated Transit Times

Standard shipping:
• $8 for orders under $35.
• Free for orders of $35 or more.
• Estimated transit time: 3–5 business days after shipment.

Express shipping:
• $15.
• Estimated transit time: 1–2 business days after shipment.

Available shipping options and final charges are displayed at checkout.

Tracking Your Order

Once your order ships, we will send a shipping confirmation with tracking information to the email address provided at checkout.

Delivery Delays or Missing Packages

Delivery times are estimates and are not guaranteed. Weather, holidays, carrier disruptions, and other circumstances may affect delivery.

If your package is delayed, missing, or marked delivered but has not arrived, please contact us at Tleaog7@gmail.com with your order number. We will help investigate with the carrier and work with you toward an appropriate resolution.

Shipping Address

Please check your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. Address changes may not be possible after shipment.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, email Tleaog7@gmail.com promptly with your order number and, if possible, photos. Tleao Goods will cover any required return shipping in accordance with our Return and Refund Policy.

Contact

For shipping questions, email Tleaog7@gmail.com.